Rehder, H. e Rotondaro, R. G. (2012) “A study of project critical success factors on three developments of commercial vehicle instrument panels using critical incident methodology and the EFQM models A study of project critical success factors on three developments of commercial vehicle in”, Revista Gestão da Produção Operações e Sistemas, (3), p. 113. doi: 10.15675/gepros.v0i3.332.