A bibliometric analysis of quality 4.0: Characteristics, status and trends
DOI:
https://doi.org/10.15675/gepros.3054Keywords:
Quality Management, Industry 4.0, Technological Innovation, Quality 4.0Abstract
Objective: this study investigates Quality 4.0 (Q4.0), analyzing publication trends, prominent authors and articles, and the characteristics of research on this topic. Theoretical Framework: the evolution of quality management, the impact on quality principles, and the role of emerging technologies are discussed. The benefits and challenges of its implementation are explored. Methodology/Approach: the study combines a systematic review and bibliometric analysis, with data collected in January 2025 from the Web of Science and Scopus databases. The final sample of 98 articles was analyzed in RStudio, following the PRISMA protocol. Results: there has been a continuous increase in publications on the topic. Key trends, authors, and gaps for future investigations were identified. Contributions, Practical and Social Implications: the study systematizes knowledge about Q4.0, highlighting the need for workforce training and the role of leadership. Socially, it points to the transformation of the role of quality professionals and their adaptation to Industry 4.0. Originality/Value: it uses a combined approach of systematic review and bibliometric analysis, filling a research gap in Portuguese on this topic and offering a comprehensive understanding of this theme.
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