The use of resilience engineering tools for fault propagation mitigation in sociotechnical systems

Autores

DOI:

https://doi.org/10.15675/gepros.v16i2.2720

Palavras-chave:

Engenharia de resiliência, sistemas produtivos, sistemas sociotécnicos, FRAM.

Resumo

Purpose – To demonstrate an application of resilience engineering, aiming to improve productivity and quality by decreasing variability and fault propagation in the production functions of a sociotechnical system, the object of the study, in an asphalt concrete production plant.
Design/methodology/approach – The approach used was the functional resonance analysis method, where experts in sociotechnical systems were interviewed, eliciting their knowledge on the aspects of interaction between production functions. The elicited knowledge was entered into FRAM Model Visualizer 0.4.1 software, which presents a graphical map of the system and allows the number of couplings (NC) to be analyzed.
Findings – The analysis of the NCs highlighted that the laboratory control, burner, drum dryer, and baghouse functions showed a high potential for variability absorption, while the PLC control system and laboratory control functions have a high potential for fault propagation. Both groups were examined and measured explored within the scope of resilience engineering that enhance their roles in mitigating resilience within the system.
Originality/value – The replication of the resilience engineering discussed in this article enables gains in productivity and quality in sociotechnical systems for the same segment; the application of the functional resonance analysis methodology demonstrated can benefit further studies on productive systems with interaction between people and technology.
Keywords - Resilience engineering, productive systems, sociotechnical systems, FRAM.

Referências

ALMEIDA, Idelberto M. Análise de barreiras e o modelo de ressonância funcional de acidentes de Erik Hollnagel. Departamento de saúde pública da faculdade de medicina de Botucatu. São Paulo, 2008. Disponível em: http://www.scielo.br/pdf/rbso/v33n118/03.pdf. Acesso em 15 abr. 2018. DOI: https://doi.org/10.1590/S0303-76572008000200003

ALVARENGA, M. A. B.; FRUTUOSO E MELO, P. F.; FONSECA, R. A. A critical review of methods and models for evaluating organizational fator in human reliability analysis. Rio de Janeiro. Elsevier, 2014. Disponível em: https://www.sciencedirect.com/science/article/pii/S0149197014000936. Acesso em: 19 mai. 2018.

DEKKER, Sidney. Drift into failure: from hunting broken components to understanding complex systems. Ashgate, Burlington, 2011. Disponível em: https://epdf.tips/queue/drift-into-failure-from-hunting-broken-components-to-understanding-complex-syste.html. Acesso em: 16 mai. 2018.

DEKKER, Sidney. Failure to adapt or adaptations that fail: contrasting models on procedures and safety. Applied Ergonomics, Linköping Institute of Technology. Linköping, Suécia, 2003. Disponível em: http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.606.3361&rep=rep1&type=pdf. Acesso em: 19 abr. 2018.

FOGAÇA, Lucas, B.; Tomada de decisão e equilíbrio de metas conflitantes no gerenciamento de interrupções de voo em empresa de transporte aéreo regular. PUC, Porto Alegre, 2015. Disponível em: http://hdl.handle.net/10923/7094. Acesso em: 20 abr. 2018.

HOLLNAGEL, Erik; PRUCHNICKI, Shawn; WOLTJER, Rogier, et al. Análise de Comair Light 5191 com o modelo de acidente de ressonância funcional. 8° Simpósio Internacional da Associação de Psicologia da Aviação de Talian, Sydney, Austrália, 2008. Disponível em: https://hal.archives-ouvertes.fr/hal-00614254. Acesso em: 15 abr. 2018.

HOLLNAGEL, Erik. FRAM: the Funcional Ressonance Analysis Method – modelling complex socio-technical systems. Burlington: Ashgate. 2012.

HOLLNAGEL, Erik. Human factors/ergonomics as a systems discipline? The human use of human beings. Denmark. Elsevier, 2014. Disponível em: https://www.sciencedirect.com/science/article/pii/S0003687013000653. Acesso em: 19 mai. 2018

HOLLNAGEL, Erik; HOUNSGAARD, Jeanette; COLLIGAN, Lacey. FRAM – The Functional Ressonance Analysus Method – a handbook for the practical use of the method. Middelfat, Denmark. Centre for Quality, 2014. Disponível em: http://functionalressonance.com/how-to-build-a-fram-model/fram-handbook.html. Acesso em: 19 abr. 2018.

HOSSEINI, Seyedmohsen; BARKER, Kash; RAMIREZ-MARQUEZ, José E. A review of definitions and measures of system resilience. Reliability Engineering and System Safety, vol. 145 (2016), p. 47-61, Elsevier. DOI: https://doi.org/10.1016/j.ress.2015.08.006

JURAN, J. M. A qualidade desde o projeto: novos passos para o planejamento da qualidade em produtos e serviços. 10 ed. São Paulo: Cengage Learning, 2011.

KOSKELA, L. Application of the New Production Philosophy to Construction. Technical report, Finland: CIFE, 1992. Disponível em: http://leanconstruction.wordpress.com/downloads. Acesso em 11 abr. 2018.

LEVESON, Nancy. A new accident model for engineering safer systems. Cambridge, US, Massachusetts Institute of Technology, 2004. Disponível em: http://sunnyday.mit.edu/accidents/safetyscience-single.pdf. Acesso em: 16 abr. 2018.

PORTELA, Juliano C. Abordagens de segurança operacional da Usina Hidroelétrica Itaipú Binacional sob perspectiva da engenharia de resiliência. UFRGS, Porto Alegre, 2016. Disponível em: http://www.lume.ufrgs.br/handle/10183/156818. Acesso em: 20 abr. 18

RASMUSSEN, J. Risk management in a dynamic Society: a modelling problem. Smorum, Dinamarca. Elsevier Science, 1997. Disponível em: http://lewebpedagogique.com/audevillemain/files/2014/12/maint-Rasmus-1997.pdf. Acesso em: 05 mai. 18.

RIGHI, Angela W. Caracterização e análise da complexidade como recurso para gestão de sistema sócio técnicos. UFRGS, Porto Alegre, 2014. Disponível em: http://www.luma.ufrgs.br/handle/10183/105013. Acesso em: 18 abr. 18.

RIGHI, Angela W. SAURIN, Tarcisio A. Engenharia de resiliência: um panorama de seus estudos e perspectivas de pesquisas futuras. Associação Brasileira de Engenharia de Produção – ABEPRO. XXXI. Encontro Nacional de Engenharia de Produção. Belo Horizonte – MG, 2011.

TAGUCHI, Genichi. Introduction to quality engineering: Designing quality into products and processes. Dearborn: Asian Productivity Organization; 1986.

WACHS, Priscila. Modelo para Integração entre melhorias de procedimentos operacionais padronizados e capacitação de operadores de sistemas sociotécnicos complexos. UFRGS, Porto Alegre, 2016. Disponível em: http://lume.ufrgs.br/handle/10183/156475. Acesso em: 18 abr. 2018.

Woo, Dennis M.; VICENTE, Kim J. Sociotechnical systems, risk management and publig health: comparing the North Battleford and Walkerton outbreaks. Reliability Engineering and System Safety, vol. 80 (2003), p. 253-269, Elsevier DOI: https://doi.org/10.1016/S0951-8320(03)00052-8

Downloads

Arquivos adicionais

Publicado

2021-06-01

Como Citar

Volken, F. G. B., & Rosário, C. R. do. (2021). The use of resilience engineering tools for fault propagation mitigation in sociotechnical systems. Revista Gestão Da Produção Operações E Sistemas, 16(2), 39. https://doi.org/10.15675/gepros.v16i2.2720

Edição

Seção

Artigos