Roadmap for operational sustainability: an approach based on Integrated Management Systems and Business Process Management




Integrated Management System, Business Process Management, Roadmap, Sustainability, IMS, BPM


Purpose - This paper proposes a roadmap for the sustainability of operations based on the principles and practices taken from Integrated Management Systems (IMS) and Business Process Management (BPM).
Theoretical framework - Companies must consider results based on the economic, social, and environmental dimensions of the Triple Bottom Line, and as such, some researchers point to the contribution made by IMS for sustainability. Another important aspect of changing to more sustainable business models is organizational structure. BPM focuses on implementing horizontal management in the organization through business processes.
Design/methodology/approach – Within this context, a Systematic Literature Review (SLR) was carried out to identify IMS and BPM principles, practices and techniques, then a roadmap was designed and field research was carried out by specialists.
Findings - Field research findings indicate that the roadmap represents a framework which can support organizations to achieve their sustainability goals.
Research limitations/implications - One of the limitations in the study was the reduced number of specialists who analyzed the roadmap. Therefore, it is suggested, as a further study, that this roadmap is validated by other experts, including people from other countries. Another limitation is that the study must progress further on the issues of implementation posed by the proposed roadmap. As such, a further study should be carried out to address this point.
Originality/value - This study uses concepts that have already been consolidated in the literature (IMS and BPM) as support for companies that seek to become more sustainable.
Key words - Integrated Management System; Business Process Management; Roadmap; Sustainability; IMS; BPM.

Biografia do Autor

Camila dos Santos Ferreira, Centro de Recursos Hídricos e Estudos Ambientais, Escola de Engenharia de São Carlos, Universidade de São Paulo – USP

Formada em bacharelado em Gestão e Análise Ambiental pela Universidade Federal de São Carlos. Mestra em Ciências pela Universidade de São Paulo na Escola de Engenharia de São Carlos vinculada ao Programa de Pós Graduação em Engenharia de Produção.Doutoranda no Programa de Pós-Graduação em Ciências da Engenharia Ambiental pela Escola de Engenharia de São Carlos - USP. Atualmente desenvolve pesquisas nos temas: economia circular, modelo de negócio, gestão da mudança, gestão ambiental e sustentabilidade.


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Como Citar

Ferreira, C. dos S., Poltronieri, C. F., Iritani, D. R., Vicente, M. T., de Nadai, S., Ometto, A. R., Gerolamo, M. C., & Carpinetti, L. C. R. (2021). Roadmap for operational sustainability: an approach based on Integrated Management Systems and Business Process Management. Revista Gestão Da Produção Operações E Sistemas, 16(1).




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